•  A free replacement and return cannot be created for an item that was dented /physical damaged.
  • Unboxing:upon receiving your order,kindly create a video while unboxing the product.
  • Please note that if you provide the unboxing video after the 12 hour timeframe of delivery,your refund or return request will not be consisdered valid.Your prompt attention to this process is greatly appreciated.

  • Return Process:

    1. Initiate Return: To begin the return process, please ensure your return meets the criteria stated in our “Valid Reasons for Return” section below.

    2. Ship Your Item: Please send the item(s) back to us at the following address:

      Return Address: 163 Phase 2, Kundli Industrial Area, Sonipat, Haryana, 131028, India

      Kindly note that we do not offer a pick-up service. The responsibility to safely ship the item back lies with you, the customer. Ensure that the product is packed well and includes all original packaging and accessories.

    Valid Reasons for Return: Returns will only be accepted for the following reasons:

    • Product is defective or damaged upon arrival

    Return Conditions:

    • Returns must be initiated within 3 days of receipt.
    • Items must be returned in their original condition, including all tags, packaging, and accessories.
    • Proof of purchase must be provided.

    Refund Process: Upon receiving your returned item and verifying its condition and reason for return, we will process your refund. Please allow a specified number of days (usually 7-14 business days) for the refund to be credited back to your original method of payment.

    We reserve the right to refuse returns that do not meet these conditions.

    Thank you for understanding and respecting our Return Policy. If you have any questions or need assistance, please contact our customer service team.

Effective Date: April 24, 2024

1. Cancellation Orders once placed can be cancelled within 24 hours of the purchase. If you wish to cancel your order, please contact us immediately at Breezethermoware@gmail.com.

2. Refunds Refunds are only available for non-personalized products and must be requested within 3 days of receipt. Items must be in their original condition and packaging to qualify for a refund. Personalized items are not eligible for refunds. Refunds will be processed within 7-10 business days upon receipt of the returned item.

  • A free replacement and return cannot be created for an item that was dented /physical damaged.
  • Unboxing:upon receiving your order,kindly create a video while unboxing the product.
  • Please note that if you provide the unboxing video after the 12 hour timeframe of delivery,your refund or return request will not be consisdered valid.Your prompt attention to this process is greatly appreciated.